Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect information that you provide, including:

• Name and business or organization name
• Email address and telephone number
• Billing and shipping addresses
• Order and transaction information, when ordering is available
• Customer support communications and inquiries
• Research-use acknowledgments and purchaser qualification information, when applicable
• Account information, if customer accounts are offered in the future

When you visit our website, our hosting, security, or other service providers may automatically process technical information such as IP addresses, browser and device information, requested pages, referral information, and access timestamps.

The categories of information collected depend on the website features and services actually in use.

2. Payment Information

If online purchasing becomes available, payments may be processed through Stripe or another authorized payment processor.

Payment processors may collect payment-card information, billing details, transaction identifiers, and other information necessary to process transactions and prevent fraud.

F3 Biosciences does not intend to collect or store full payment-card numbers through its own website systems. We may receive transaction details, payment status, and other information made available by our payment processor.

Payment information processed by Stripe is also subject to Stripe's Privacy Policy.

3. How We Use Information

We may use information for the following business purposes, as applicable:

• Responding to inquiries and customer support requests
• Processing and fulfilling legally eligible orders when purchasing is enabled
• Processing payments, refunds, taxes, and transaction records
• Providing order confirmations and shipping information
• Maintaining product, lot, and order traceability
• Providing access to available product documentation and Batch Vault resources
• Operating, maintaining, securing, and improving our website
• Detecting or preventing fraud, misuse, and unauthorized activity
• Reviewing purchaser eligibility and research-use compliance
• Meeting applicable legal, tax, accounting, regulatory, and recordkeeping obligations

4. Research Use Information

F3 Biosciences intends to serve legitimate laboratory, analytical, and scientific research customers, subject to applicable law.

Where necessary and appropriate, we may collect or maintain research-use acknowledgments, organizational information, purchasing records, communications, and information relevant to evaluating transaction eligibility.

These records may be used to assess compliance with our policies and applicable legal requirements.

Please review our Research Use Policy for additional information about purchasing restrictions.

5. How We Share Information

We do not sell personal information in exchange for money.

We may share information with service providers and contractors that perform functions on our behalf, as applicable, including:

• Website hosting and infrastructure providers
• Payment processing providers, including Stripe
• Security and fraud prevention providers
• Shipping and logistics providers
• Email and communication service providers
• Accounting, tax, and professional service providers
• Analytics providers, if analytics services are enabled

Our website infrastructure may include services provided by Porkbun and Cloudflare. These providers may process technical information necessary to deliver, operate, and protect website services.

We may also disclose information when required by law or when reasonably necessary to protect legal rights, investigate suspected fraud, or address security concerns.

We do not currently represent that all categories of service providers listed above are actively processing customer information.

6. Cookies and Analytics

Our website and its service providers may use cookies, browser storage, or similar technologies to support website functionality, maintain shopping-cart information where enabled, improve security, and remember certain preferences.

Analytics or other optional tracking technologies may be used if enabled in the future. Any such use will be subject to applicable notice and consent requirements.

You may be able to restrict cookies or clear browser storage through your browser settings. Certain website functions may be affected.

7. Data Security

We seek to use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle.

Third-party service providers may maintain their own security controls for information processed through their systems.

No website, electronic transmission, or storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal and operational requirements.

Relevant considerations may include customer communications, order records, product and lot traceability, fraud prevention, accounting, tax obligations, dispute resolution, and applicable legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information associated with you.

We will review requests in accordance with applicable law and may need to verify your identity before responding.

Certain information may need to be retained for legitimate business, transaction, legal, tax, or compliance purposes.

To submit a privacy request, email support@f3biosciences.com .

10. Third-Party Services and Links

Our website may link to or integrate with third-party websites and services.

Third parties maintain their own privacy policies and practices. We encourage you to review those policies when using external services.

11. Children's Privacy

Our website is intended for adults acting on behalf of legitimate businesses, laboratories, institutions, or scientific research activities.

It is not directed toward children under 18 years of age.

We do not knowingly solicit personal information from children. If you believe a child has provided personal information through our website, please contact us.

12. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our website, business practices, service providers, or applicable legal requirements.

The updated policy will be posted on this page with a revised effective date.

13. Contact Us

F3 Biosciences LLC
17 Gregory Dr
Hamilton, NJ 08690
United States

Email: support@f3biosciences.com

For general questions, customer support inquiries, or privacy-related requests, please contact us using the email address above.